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NLP
RAPPORT SKILLS WORKSHOP
Available
as an in-house workshop for groups and organisations.
OBJECTIVES
Learn the skills and knowledge required to establish, maintain, deepen and
break rapport. Learn how to influence an individual or a group towards agreement.
WHAT
IS RAPPORT?
Rapport is the establishment of trust and harmony in a relationship.
It is the key element in the art of obtaining the support and co-operation of
other people. 93% of communication is transmitted by your body language and the
way that you speak (analogue communication). Only 7% of the message is carried
by the words (digital communication). Most of the time your analogue communication
is unconscious. By developing an ability to work at both the conscious and unconscious
levels of communication, you will learn how to establish deeper rapport and build
trust and harmony - with virtually anyone, in a much shorter time
frame.
APPLICATIONS
The ability to establish and break rapport is an essential life skill, especially
for professional communicators or those in business. Rapport is step #1 in every
form of communication. Without rapport other forms of coercion are required to
bring another person or group to agreement.
Most
of us are able to establish rapport with certain types of people but a master
communicator has the ability to establish rapport with a wider range of people.
Rapport
skills may be used by an individual or a group of negotiators to tilt the outcome
(manipulate) of a negotiation in their favour. As such, in order to defend yourself
against manipulation by unscrupulous people or organisations (or just more skillful
communicators than yourself), you need the ability to recognise how the rapport
is shifting between yourself and the other.
High
level rapport skills are an essential requirement for:
- Sales people.
- Marketers.
- Management.
- Promoters.
- Negotiators and mediators.
- Trainers
and educators.
- Job
seekers and employees.
- Anyone
in business.
- Partners
in love.
- Partners
in business.
- Health
care professionals.
COURSE
OUTLINE
In this course you will get an introduction to the material below
and be invited to master the material in your own time.
- Definition
of rapport.
- Peripheral
sensing.
- Establishing
rapport.
- Direct
mirroring.
- Crossover
mirroring.
- Breaking
rapport.
- Representational
systems.
- Accessing
cues.
- Calibration
skills.
- Sensory
predicates.
- Full
body calibration.
- Congruent
and incongruent use of accessing cues.
- Application
of rapport skills.
LEARNING
STYLE
We will
use lecture, role playing and group discussion. You will be encouraged to build
upon your learning's by reading selected NLP texts, and involving yourself in
practice groups after the seminar.
Feel free to contact us for more information.
Email Abby
Eagle or phone 07 5576 4270.
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